Terms of service.
Welcome to DemiGod Eyewear. By placing an order or browsing our website, you agree to be bound by the following terms and conditions. Please read them carefully.
1. General Information
This website is operated by DemiGod (“we”, “our”, “us”). Throughout the site, “you” refers to the user or customer. By accessing or using any part of the site, you agree to be bound by these Terms of Service.
2. Product Information
We make every effort to ensure that product descriptions, images, and prices are accurate. However, we cannot guarantee that your device’s display of colour will be entirely accurate. All products are subject to availability and may be withdrawn at any time.
3. Pricing & Payments
All prices are in GBP (£) and include VAT unless stated otherwise.
We accept major credit/debit cards and secure online payments.
Your order is only confirmed once payment is successfully processed and you receive a confirmation email.
4. Shipping
We ship across the UK and internationally. Delivery times are estimated and not guaranteed.
5. Returns & Refunds
You have 14 days from the date of delivery to return an item for a full refund, provided it is unused and in resaleable condition.
Please see our [Returns Policy] for full details.
6. Faulty or Damaged Items
If your sunglasses arrive faulty or damaged, please contact us at support@demigod.co.uk within 48 hours of delivery with photos and a description of the issue. We will offer a replacement or refund.
7. Intellectual Property
All content on this site, including logos, product designs, images, and text, is the property of DemiGod Eyewear or its content creators. Use of any content without permission is prohibited.
8. Privacy
Your privacy matters to us. Please review our [Privacy Policy] to understand how your information is used and protected.
9. Limitation of Liability
To the fullest extent permitted by law, DemiGod Eyewear shall not be liable for any indirect, incidental, or consequential damages arising from the use of our site or products.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
11. Contact Us
For questions about our Terms of Service, contact us at:
Email:support@demigod.co.uk
RETUrns Policy.
At DemiGod Eyewear we want you to feel unstoppable, and that includes being completely happy with your purchase. If your sunglasses aren’t quite right, you can return them within 14 days of delivery for a full refund.
How to Return
Email us at support@demigod.co.uk within 14 days of receiving your order to let us know you’d like to return.
Items must be unused, in their original condition and packaging, including cleaning cloths and protective case.
You have another 14 days after notifying us to return the item.
Refunds
Once we’ve received and inspected your return, we’ll process your refund within 5–10 business days.
Refunds include the original standard delivery charge (if applicable), but not any upgraded shipping.
Please note: return postage is your responsibility, unless the item is faulty or incorrect.
Exclusions
We can’t accept returns on sunglasses that show signs of wear, damage, or have missing packaging. Custom or personalised items are non-returnable unless faulty.
Questions? Reach out to us at support@demigod.co.uk — we’re here to help you stay in God Mode.
privacy policy.
At DemiGod Eyewear (“we”, “us”, “our”), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or purchase from us.
1. Who We Are
DemiGod Eyewear is a UK-based brand. If you have any questions about this policy or your personal data, you can contact us at:
Email:support@demigod.co.uk
2. What Information We Collect
When you use our website or place an order, we may collect the following:
Personal Information: Name, address, email address, phone number, and payment details.
Account Information: Login details if you create an account.
Order History: Products purchased, order date, delivery address.
Website Usage Data: IP address, browser type, device type, pages visited, and cookies (see section 6).
3. How We Use Your Information
We use your personal data for:
Processing and fulfilling orders
Communicating with you about your purchase or inquiry
Sending marketing emails (if you’ve opted in)
Improving our website and customer experience
Complying with legal obligations (e.g. tax records)
4. Sharing Your Information
We do not sell your data. We may share your information with trusted third parties to complete services:
Payment processors (e.g. Stripe, PayPal)
Courier and delivery services
Email marketing providers (only if you’ve subscribed)
Website analytics tools (e.g. Google Analytics)
All partners are GDPR-compliant and only process your data as necessary.
5. How We Store and Protect Your Data
We store your data securely using encryption and access controls.
Payment information is processed through secure, PCI-compliant providers — we do not store card details.
We keep your data only as long as necessary for the purpose it was collected (e.g. tax law requires we retain order info for 6 years).
6. Cookies
Our site uses cookies to:
Track website usage
Enable cart functionality
Personalise your shopping experience
You can manage cookie preferences in your browser settings.
7. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold on you
Request correction or deletion
Object to or restrict processing
Withdraw consent at any time (e.g. unsubscribe from marketing)
To exercise these rights, email us at support@demigod.co.uk
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.
9. Changes to This Policy
We may update this policy from time to time. The most current version will always be available on our website.
10. Contact Us
For questions about this Privacy Policy or your data:
Email:support@demigod.co.uk